Dealer Visit Management

For OEMs

Connect with dealers. Connect with customers.

Managing the logistics of your field force's dealer visits is a challenge. With Connect, Snap-on Business Solutions drives your field force productivity. Connect ensures your dealers find you easier to do business with.

  • Overview

    Connect makes all your company-to-dealer interactions accessible in one place, along with a full spectrum of integrated performance data. This helps make preparing for and reporting on dealer visits faster and more consistent, allowing your field force to be more knowledgeable, effective, and productive.

    Eliminate duplication and waste, establish best practices across your sales teams, and spend more time selling. In short: Connect.

  • Features and Benefits

    • Ensure consistently high quality. Standardize dealer visit content, structure, processes, and information presentation.
    • Avoid duplication, eliminate waste, and increase productivity. Share dealer visit and performance information between internal departments and field forces.
    • Increase field force productivity. Enables your field force to achieve more without increasing headcount.
    • One source of dealer data. Integrate internal, external, and agency data into one location for dealer visit preparation and reporting, enabling you to shape and add value to highly effective dealer visits.
    • Online and offline visit reports. Designed for a field force on the move, Connect ensures continuous operational efficiency.
    • Complete and consistent data. Connect enables:
      • Discipline in contact documentation, follow-up, and accountability via electronic audit trail.
      • Fast, easy filtering and searching of issues, interactions, and visits.
      • Blog-style and standard report-style formats.
      • Standardization of review processes at both dealer and corporate levels.
      • Seamless integration with other Snap-on productivity applications.